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Locked

‎09-07-2018 01:55 PM

HP Recommended
Product: all in one
Operating System: Microsoft Windows 10 (64-bit)

do i need to remove the cd from inside the all in one computer or just leave it there?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2018 02:44 PM

HP Recommended

@mtooler0

 

You could leave it, but if it happened once it could happen again.

 

If you want to remove it these videos should help???

 

HP 24-g000 All-in-One Desktop PC series (Touch) - 2. Service Procedure Videos

 

https://h20574.www2.hp.com/results.htm?SID=11059040&MEID=231ACAE1-DC85-4DE9-936A-145EF284FF37

 

Click on Stand  and  Rear Cover.

 

REO

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3 REPLIES 3

‎09-07-2018 02:04 PM

HP Recommended

@mtooler0

 

To better assist you, we would need the exact model number or product number of your laptop/desktop???

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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‎09-07-2018 02:30 PM

HP Recommended

it is a 24-G020 all in one

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‎09-07-2018 02:44 PM

HP Recommended

@mtooler0

 

You could leave it, but if it happened once it could happen again.

 

If you want to remove it these videos should help???

 

HP 24-g000 All-in-One Desktop PC series (Touch) - 2. Service Procedure Videos

 

https://h20574.www2.hp.com/results.htm?SID=11059040&MEID=231ACAE1-DC85-4DE9-936A-145EF284FF37

 

Click on Stand  and  Rear Cover.

 

REO

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