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‎10-27-2023 07:20 AM

HP Recommended
Product: HP EliteDesk 800 G2 Tower PC

when i went to support page the only option i have is bios update but this PC does not have any sign of life the bios seems broken so it wont update and i cannot flash 9 MB on a 16 MB Flash IC 

so please i need the full bios file not bios update file and thank you

Category:
4 REPLIES 4

‎10-27-2023 12:43 PM

HP Recommended

The latest bios for 800 G2 seems to be sp144466.exe version 2.64 dated  Feb, 2023

I assume you downloaded that file into  "C:\swsetup\SP144466"

 

Your 800 G2 does not have Sure Start as listed here

However, you should have the WIN key + b as it is listed and also explained further down.

 

Using your 16gb flash, put the N01_0260.bin file into the root (not a folder).  Use a flash that has LED so you can tell if it is working

 

Power up the system with the USB plugged in.  It should flash once or twice when power first applied.

After 2-3 seconds hold down the windows key and press b as explained.

If you do not see the flash LED light up then the bios is not being restored and you may need to take it to a tech shop.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-27-2023 02:27 PM

HP Recommended

hello BeemerBiker i will try your steps even that im not sure how it will go on the PCI tester card its just (0000) code 

about a tech shop will, i think i need to mention I'm a tech shop.

but sadly, i do not have a full bios file for this PC, i did finish an HP 600 G1 because HP did have the whole bios file so i just flashed it and it was done under 6 minutes only.  

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‎10-27-2023 04:45 PM - edited ‎10-27-2023 04:48 PM

HP Recommended

Perhaps you might find the 4-in-1 USB bios

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

click on "Diagnose and other potential issues" and use the release date for the 800 G2

BeemerBiker_0-1698446634671.png

 

Normally a bin file is exactly power of 2 so that 9gb bin file is suspicious.  I doubt it can be flashed to rom as-is.

I have not looked at that 4-in-1 in some time but I think it is organized by bios rom family as I saw a lot of 4 and 5 character file names.  They are all rom and sig bios files

 

hope this helps

 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-28-2023 05:21 PM

HP Recommended

thank you for providing these links BeemerBiker but I'm still have no idea how HP identifies their files with few letters and numbers which is making me confused and have no idea which file is for which board!

is the file name resembling part of board number or am i missing something?  

by the way it seems like this board is date is 2015

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