accidentally uninstalled audio driver and now have no sound

[bendavisuk]

Hi everyone I have the (HP Pavilion All-in-One - 24-xa1007na (7DZ60EA) and about 5 months ago I uninstalled the Realtek audio driver and ever since then after countless of trying to install different drivers I am still without sound. Is there any way for this to be fixed?

[Raj_05]

Hi @bendavisuk,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the issue of missing sound on your HP Pavilion All-in-One - 24 due to uninstalling the Realtek audio driver, follow these steps.

Download and Install the Correct Driver

• Go to HP's Support Website:
  • Visit HP Customer Support and enter your HP Pavilion All-in-One model number.
  • Download the latest Realtek HD Audio Driver or Audio Driver available for your system.
• Run the Installer:
  • Install the downloaded driver and restart your PC.

Update via Device Manager

If downloading from the HP site doesn’t work, try updating via Device Manager:

• Press Windows + X and select Device Manager.
• Expand Sound, video, and game controllers.
• Right-click on Realtek Audio (or any other audio device listed), and select Update Driver.
• Choose Search automatically for drivers.

Use Windows Update

• Go to Settings → Update & Security → Windows Update.
• Click Check for updates. Windows might find and install the correct audio driver.

Run Audio Troubleshooter

• Open Settings → System → Sound.
• Scroll down and select Troubleshoot to let Windows try to detect and fix any audio issues.

Verify Audio Settings

• Right-click the Speaker icon in the taskbar, select Sounds.
• Ensure the Playback tab has the correct audio device (Realtek or other).
• Select your device and click Set as Default if needed.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support