after reset my laptop i am facing lagging problem black screen ,icon disabled , freeze screen

[yogesh_Rai]

after reset my laptop i am facing lagging problem black screen ,icon disabled , freeze screen

[Bill_To]

Greetings @yogesh_Rai 

Welcome to the HP Forum.

Interesting to see you did a successful reset but the PC is still unstable.

An operating system reset would usually fail if your PC has a hardware problem.

Check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

The external power supply may also have a problem. I don't know if HP Hardware Diagnostics check this specific Laptop component.

If diagnostics tests pass I would try a HP Cloud Recovery if your PC qualifies.

Try a clean W11 install if your PC can't do a HP Cloud Recovery. Create W11 installation media.

You have some weird stuff going on if the PC is unstable after getting a pass on hardware and you can't do: a successful HP Cloud Recovery or a clean W11 install.

I can't think of anything else to try to fix the problem.  

Regards