all in one Pavilion 23 g-010 is stuck in a repair loop, how to boot from a cd

[Miss_Trish62]

Hi, my mother in law left me her computor when she passed and I love it as my old one was smaller and a windows 7.  I have had no problems until recently I turned it on and it was in the automatic repair menu, well it is stuck there, after some research I see that it happens to alot of people and we don't even do anything wrong for it to happen. I bought a boot disc which is supposed to fix the problem and repair etc but I can't figure out how to load the disc, I know I have to go into Bios or the like and I can get into start page by pressing f10 but what do I change to get the disc to run?  I received no discs with this computer and it was orig a windows 8.1 and she got the free upgrade to 10  when that was going on.  I prefer to keep the windows 10 if possible.   Thanks for any help or info   Trish

[Lil_Boy_Blue · Accepted solution]

Hi

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe

You may have a failed Hard Disk.

"I bought a boot disc...."

https://techtalk.gfi.com/top-5-free-rescue-discs-for-your-sys-admin-toolkit/

ELSE

ESC and F9  at PWR ON ??