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teddy2016
Level 2
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Message 1 of 2
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Solved!

back up interference

‎03-18-2020 06:26 AM

HP Recommended
Product: lHP Pavilion All-in-One 24-xa0xxx My desktop ion 65XX
Operating System: Microsoft Windows 10 (64-bit)

Running Win 10 and hard drive external drive back up is WD my passport.

The back up starts to tick and if I turn the comp off completely, it will not start again with the external hd pluged in, Unplug, comp starts, after a shot while ticking starts?? Its a 2 bt storeage unit

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WAWood
Level 16
Level 16
32,773 32,673 2,975 7,303
Message 2 of 2
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‎03-18-2020 08:43 AM

HP Recommended

@teddy2016 

The general problem is that your PC is most likely trying to boot from the external drive, as some PCs will do that with anything connected to the USB port.

 

I have a similar problem with an HP laptop and unfortunately, the ONLY solution is to have nothing connected that looks like a drive when I am booting.  Does the same for USB sticks and external drives.

 

Sorry for the bad news.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
WAWood
Level 16
Level 16
32,773 32,673 2,975 7,303
Message 2 of 2
Flag Post

‎03-18-2020 08:43 AM

HP Recommended

@teddy2016 

The general problem is that your PC is most likely trying to boot from the external drive, as some PCs will do that with anything connected to the USB port.

 

I have a similar problem with an HP laptop and unfortunately, the ONLY solution is to have nothing connected that looks like a drive when I am booting.  Does the same for USB sticks and external drives.

 

Sorry for the bad news.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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