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‎08-19-2019 09:59 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello,

my laptop battery is not working actually we can say that it behaves like ther is no battery. My laptop works only when it is connected to charger and as soon as I switch off the charger of the laptop , my laptop get off by itself and it did not open again before I connect my laptop to the charger. i.e. mylaptop works while it is connected to charger otherwise it will not open.  So, please help me what I have to do? battery replacement is also costly so please suggest some convenient to me. 

1 REPLY 1

‎08-21-2019 07:52 AM

HP Recommended

Hi @Nsahu1357

 

from my experience, there is no other way round to have your laptop work with a dead battery. you need to replace your laptop battery. 

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