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‎07-25-2020 03:10 PM

HP Recommended
Product: omen
Operating System: Microsoft Windows XP

hello, i have ran tests on my battery it tells me it needs to be calibrated. i got in to F2 and did the battery test there it says its ok but it also says warning! it will not let me fit it. i am not able to talk to any one on the help board and the virtual agent is 0 help. what do i do?

1 REPLY 1

‎07-28-2020 02:28 AM

HP Recommended

Hi @calie8711

 

Welcome to the HP Support Community. I'd be happy to assist you with the battery issue.

 

Please try these steps - Testing and Calibrating the Battery 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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