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- bios recovery failed on hp envy

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07-21-2025 07:50 AM
@clivemorris, Welcome to HP Support Community,
Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue
If your HP Envy x360 is not detecting the hard disk during a Windows reinstallation, follow these steps to troubleshoot and resolve the issue:
Check BIOS Settings:
- Restart your laptop and enter BIOS setup by pressing the appropriate key (usually F10 or Esc) as the laptop starts.
- In BIOS, check if the hard disk is detected. If not, ensure SATA or AHCI mode is enabled (depending on your system).
Reseat the Hard Disk:
- Power off your laptop and disconnect the power supply.
- Open the laptop's back cover and carefully reseat the hard drive to ensure it's properly connected.
Use Windows Disk Management:
- Boot the computer using a Windows installation USB.
- Select Repair your computer → Troubleshoot → Advanced options → Command prompt.
- Type diskpart followed by list disk to see if the disk appears. If it does, it might need initialization.
Check for Driver Issues:
- During Windows installation, select the option to load driver and install the necessary SATA or RAID driver for your specific Envy model if applicable.
Inspect for Hardware Issues:
- In some cases, a faulty hard disk might not be detected. Test the hard disk on another computer if possible.
- Consider replacing the hard disk if it is confirmed to be faulty.
I hope this helps.
Please feel free to reply here if you have any questions or if you need further clarification on any of the steps.
Take care and have a good day.
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Regards,
Garp_Senchau
I am an HP Employee