• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-17-2020 03:11 PM

HP Recommended
Product: pavillion a 4313w
Operating System: Microsoft Windows 7 (64-bit)

trying to find drivers and bios updates for this pc, the hp site will not load up with drivers, and the support assistant finds nothing, anyone have any help for me?

2 REPLIES 2

‎06-17-2020 03:29 PM

HP Recommended

Hi:

 

HP retired support for that model series since it is over 10 years old.

 

If you let me know what drivers you need, I may be able to help you out.

 

To get you started, below are the links to the chipset, graphics, and audio drivers for your PC.

 

The chipset driver will also install the ethernet driver.

 

Chipset:  Install and restart the PC.

 

https://www.nvidia.com/Download/driverResults.aspx/14875/en-us

 

Graphics:  Install and restart the PC.

 

https://www.nvidia.com/Download/driverResults.aspx/82758/en-us

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

If there are any other devices that need drivers, please list the device description and post the hardware ID for it.

 

Use this guide to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

 

I won't be able to help you find any BIOS updates for it.

 

 

 

 

Was this reply helpful? Yes No

‎06-17-2020 04:38 PM

HP Recommended

yea the only thing i really need is a bios update all the other drivers are fine

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.