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PH66
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bad connection desktop and screen

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HP Support Agent
HP Support Agent
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Message 2 of 2
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@PH66  Welcome to HP Community!

 

Please provide the product number.

 

Meanwhile, Please attempt the below steps: 

 

Attempt a BIOS recovery 

  

If the above steps work and the display turns on/if not, use an alternate monitor and then: Perform a hardware test to be on a safer side. 

  

If the steps didn't work, use the below links for further assistance: 

 

Computer Starts but Monitor/Screen Remains Blank: Click here 

 


Keep us posted,

 

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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