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‎08-07-2025 05:01 AM

HP Recommended

this is the proble showngthis is the proble showng

this problem show from last night and i tried to setup through f2 key and f10 key but inside showing i dont know how t explain thisi dont know how t explain this

1 REPLY 1

‎08-07-2025 05:32 AM

HP Recommended


That error typically means the hard disk is failing, but it can also be caused by something interfering with the boot process.

To verify the situation, run the Diagnostics routine from the first screen posted.  If is will not run the Diagnostics routine from that screen, then use this method.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results. Also need the PC model number.


I'm not an HP employee.
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