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Locked

‎04-09-2020 06:27 PM

HP Recommended
Product: Hp stream 14
Operating System: Microsoft Windows 10 (64-bit)

it says boot device not found after my sister did a secure erase and it will not boot up it says to please install an operating system on my hard disk 

1 person had the same question
1 REPLY 1

‎04-10-2020 03:32 AM

HP Recommended

Hi

Start here...

https://www.microsoft.com/en-us/software-download/windows10

 

Maybe ....

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

 

If in doubt please ask.

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