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‎12-08-2020 05:23 PM

HP Recommended
Product: hp dc7900 ultra s;im
Operating System: Microsoft Windows 8.1 (64-bit)

my coputer hp dc7900 ultra slim is not booting, when i press power button then startup screen appear appear and system check ram counting and stop but not further proceed, any command (f1, f2, f8, t10) is not working.

please help me....

it is bios problem or any other tell me.....

1 REPLY 1

‎12-09-2020 11:21 AM

HP Recommended

@stars123 

If the memory diagnostic test is not proceeding, that implies a memory hardware issue and you would have to replace the memory stick(s) and rerun the test.

 

If you can not run diagnostics to completion, then you have no way to determine the hardware errors and you would have to take this PC into a facility where they can run the tests.



I am a volunteer and I do not work for, nor represent, HP
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