can't install Intel drivers recommended by HP Support Assistant

[dohduhdah]

Hello.

Somehow I have installed drivers that seem to be newer than the versions of the drivers recommended by the HP Support Assistant.

I've used the Intel Driver & Support Assistant and it updated my Intel drivers.
But then later I installed and used the HP Support Assistant and it recommended installing some updates which

seem to be older versions of the drivers installed by the Intel driver tool.

However, if I try to install them, they are not getting installed. Since they failed to install, I've toggled them off in

the list of suggested updates, so it doesn't keep trying to install them.

https://i.imgur.com/GQWa9HE.png

Now my question is whether this is ok or not, since it seems the drivers I already have installed seem to be newer than the ones recommended by HP.

Kind regards and thanks in advance for any suggestions, Niek

[Paul_Tikkanen · Accepted solution]

Hi:

The Intel graphics driver is fine, and you should ignore installing the older drivers from HP.

I wrote a knowledgebase article on how to update the graphics using the latest driver from Intel...

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Updating-the-Latest-HD-Graphics-Driver-from-I...

On one of my HP notebooks, the Intel DSA had me update the Intel 7265 wifi and Bluetooth drivers, and the HPSA wanted me to install older versions, which I ignored.