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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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That's because you are apparently NOT using a local ID, but instead, are using an MSN ID -- and since that is registered with Microsoft, you have to connect to their servers to login.
You have not provided us any details about the login problem, so we need to know what you are seeing on the screen and what errors are being displayed.
Also need to know which OS version you are using -- Win 10 or Win11.
I am a volunteer and I do not work for, nor represent, HP
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