cant boot

[Gachaeevee]

i swapped the ssd in my laptop to up the storge but it wont boot, the new ssd shows up but my laptop cant boot into windows i then tried to put the old ssd back in but it doesnt show up anymore in my laptop bios or pc bios 

[Alden4]

Hi @Gachaeevee,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like the issue could involve improper initialization or configuration of the SSDs in the BIOS. Here's a step-by-step approach to troubleshoot and resolve the issue:

Verify BIOS Settings

Enter the BIOS:

• Power on the laptop and repeatedly press the appropriate key to enter the BIOS/UEFI (e.g., Esc, F2, F10, or Del—check your model's manual).

Check Storage Configuration:

• Ensure the SATA/AHCI mode is set correctly (usually "AHCI").
• Verify that the storage device list includes your SSDs.

Boot Order:

• Make sure the boot order is set correctly, with the SSD containing the operating system as the primary boot device.

Test with a Bootable USB

Create a bootable USB drive with a Windows installation media (use the Windows Media Creation Tool).

Boot the laptop from the USB:

• Insert the USB drive and restart the laptop.
• Select the boot menu (key varies, usually F9, F12, or similar).
• Choose the USB drive.

Once in the installer:

Open the repair tools.

Navigate to Command Prompt and use the diskpart tool to check SSD recognition:

• Type diskpart → list disk.

Verify if the SSDs appear here.

Check the SSD Connections

Physical Connections:

• Ensure the SSDs are securely seated in the M.2 or SATA slot.
• Inspect the SSD for visible damage.

Test SSDs in Another PC:

• Remove the SSDs and test them in another system to confirm they’re recognized.

Reinitialize or Repair the Bootloader

Old SSD Issue:

• If the old SSD no longer appears:
  • It might have become corrupted or damaged during the swap. Check it on another PC.

[Alden4]

Recreate Bootloader on New SSD:

• Boot from the Windows USB.
• Select Repair your computer → Troubleshoot → Command Prompt.
• Run the following commands:

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

Consider Reinstallation

If the SSD appears but won’t boot:

• Backup any important data using another PC.
• Format the new SSD and perform a clean Windows installation.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support