• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-08-2020 03:13 PM

HP Recommended
Product: Pavilion slimline.. Windows vista home premium oemact
Operating System: Microsoft Windows Vista

My computer wont turn on n over 11 yrs old n tried doing different things from learng from google people n hv to open up computer to see if anything loose even though i dont move it 

3 REPLIES 3

‎09-08-2020 03:19 PM

HP Recommended

Hi,

 

Eleven years is a long time. I would say it is time to purchase a new PC.

 

Regards

Was this reply helpful? Yes No

‎09-08-2020 03:31 PM

HP Recommended

Hi i tried to open to see if anything loose but i cant or dont hv the special tool to open certain little bolts .  I hv to watch money bcz of covid n i dont want to get anything expensive  .. i been ckg hp .. pavilion lasts .. tks sincerely Jean  also i am not familiar with all this stuff with tags etc?

Tags (1)
Was this reply helpful? Yes No

‎09-08-2020 03:58 PM

HP Recommended

Hi,

 

The motherboard may have failed. Not worth the effort to troubleshoot an eleven year old PC.

 

I hear you, new PCs are fairly expensive.

 

Windows Vista is a big security risk. It is time to upgrade.

 

Regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.