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HP ENVY Desktop - TE01-0014
Microsoft Windows 10 (64-bit)

A few days ago while having a font size and graphics size problem I had a Microsoft online agent go in with his examining tool and do a fix. Most of it worked out, but the choice of putting the computer in sleep mode when I click on power was not there. It was always there before but after going into control panel and trying to get it back as a choice, I must not be doing it properly. Anyone have an idea that will work?

2 REPLIES 2
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There are a number of things here that might work.  My power plan put the system to sleep after 30 minutes of no activity so I don't bother with the shutdown button.

 

https://windowsreport.com/windows-11-sleep-button-missing/

 

 


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Sorry, but that is an internal Windows function and there is nothing we or you can do to restore it.

 

You can try looking at Settings to see what options are there in the Power section.

 

If those are gone too, your only option would be to do a Repair-Install using a Windows USB stick you have to create yourself.

 

Here's a video from HP Support on using the Cloud Recovery tool on HP laptops running Windows 11:


https://www.youtube.com/watch?v=xmtXOU40vxk



I am a volunteer and I do not work for, nor represent, HP
Learn how to use the HP Cloud Recovery Tool in Windows 11. If you need to recover your HP notebook, the HP Cloud Recovery Tool allows you to download recovery software to a USB drive. YouTube Chapters: 00:00 Introduction 00:30 Prepare for the recovery 01:19 Download and install the HP Cloud ...
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