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‎06-29-2021 08:39 PM

HP Recommended
Product: Hp Omen 7th gen i5-700

Everytime I log on everything from the previous time is erased. Also when I try to be on anything itll work for a little bit then it will just exit on me then it wont want to work again or will just continue to exit over and over again. I cant really do anything on the computer. its a few years old but barley used yet just doesnt want to work.

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2 REPLIES 2

‎06-29-2021 09:37 PM

HP Recommended

@ladydips 

Unfortunately, this is not a new issue with Win10 Windows Updates.

Read this: https://www.howtogeek.com/658194/windows-10s-new-update-is-deleting-peoples-files-again/

Yeah, it's an OLD thread -- but the issues with Windows Update continue to this day and the solutions remain the same.



I am a volunteer and I do not work for, nor represent, HP
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‎06-30-2021 09:14 PM

HP Recommended

Are you logging-on to a "guest" ID?  Such an ID can be configured to delete all the files, so that the next person to logon as "guest" will NOT see any of your files.

 

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