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billibob
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computer is slow itself not working fast enough

HP Recommended
Pavilion 65XX
Microsoft Windows 8.1 (64-bit)

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WAWood
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@billibob 

The primary factor that slows down a PC to the point that it becomes nearly unusable is a failing drive -- as the sectors are dying and the disk controller is reading them over and over and over until it times out.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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