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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- computer on/off

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06-14-2020 04:51 PM
When I press the on/off (or hdmi) button at the lower right hand side of the unit I get a black screen with the message ¨monitor off¨ followed by ¨check hdmi in cable,¨ but there is no hdmi in cable. There seems to no way to reboot or get access to the computer itself. I´ve tried unplugging the power and holding the on/off button with no luck. Suggestions?
06-15-2020 07:25 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
You have a AIO PC so there is no HDMI cable.
You may have a graphics problem on the motherboard, no input signal from onboard graphics.
This PC needs to be examined by HP or a local PC tech .
Regards