computer screen not working

[Blueberry7]

So the computer screen only shows at a certain angle if I open it up completely it goes black and in order to get it back I have to close it and open it back at that certain angle which is low I've tried to reset the computer and everything and nothing 

[Deep_World]

Hi @Blueberry7,

Welcome to the HP Support Community!

 Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I Understand that your concern, don’t worry I will help you with this .

To better understand the issue, could you please provide a few more details?

1. What HP laptop model do you have?
2. When the screen goes black, can you still see a faint image if you shine a flashlight on it?
3. Does the picture flicker when you move the lid slightly?
4. Has the laptop been dropped, bumped, or had pressure put on the lid recently?
5. Does an external monitor work normally if you plug one in (HDMI/USB-C)?

Your answers will help confirm whether it’s the cable, the hinge, or the display panel.

 A few troubleshooting steps you can try now:

1. Test with an external monitor

If the external screen works normally → your motherboard and graphics are fine, and the issue is definitely the internal display cable or panel.

2. Slowly move the lid and watch for flickering

If the picture flickers, flashes, or returns at certain angles → cable issue.

3. Gently support the lid while opening

If applying light pressure near the hinges temporarily fixes the display → that could be loose cable.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World