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‎11-12-2019 09:45 PM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 in S Mode

NEED COPY OF MANUF WARRANTY.  I bought a HP Pavilion laptop in 2017 and have receipt but not a copy of warranty.  Costco Visa extended warranty in effect BUT they require copy of manufacturer's warranty and I didn't get one with my laptop.  HP located my info with my serial number, but would not provide original warranty info.

1 REPLY 1

‎11-15-2019 07:39 AM

HP Recommended

Hi @ORGrandma

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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