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HP All-in-One PC 24-dp0000wa (7TT88AV)

My computer will not start and stays on the screen station bios failed.  I need to create a system recovery   disk so I   can save on a usb   and then reinstall it on my computer..

5 REPLIES 5
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The product number you posted indicates that you have a HP All-in-One-24-dp0000waPC which comes with a HP 'MonkP' motherboard that has a baseboard product SSID of 86F3.

 

HP PartSurfer

 

Below is the link to the latest BIOS update HP has for your PC (F.56):

 

HP All-in-One PC 24-dp0000wa Software and Driver Details

 

Download and run the BIOS update on another PC.

 

It should only give you the option to create a BIOS recovery drive.

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support

 

Get a USB flash drive and let the file create the USB recovery drive.

 

When the BIOS recovery drive creation is completed, this set of instructions should appear:

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

HP Recommended

you didn't  put the link.

HP Recommended

Check it again...I had to edit my post.

HP Recommended

I put the flash drive in with the recovery  file and it won't read it.  It keeps going back to the same screen that says bios update, they system bios update failed and unable to open bios image file.  Then keeps circling back to a black screen.

HP Recommended

Unfortunately, I wouldn't know what to do when the recovery drive doesn't work according to the instructions I posted for you.

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