create a recovery drive fail

[ixi1456]

Tried to create a recovery usb using a 32gb usb but it keeps stopping and says problem occured while creating disc. both are brand new and i have formated the usb which is a sandisk 32gb ultra

[WAWood · Accepted solution]

@ixi1456

You didn't say which software you are trying to use to do this -- either HP Recovery Manager or Windows 10 -- but either way, my suggestion is you consider using a third-party solution known  as Macrium Reflect (MR).
 
I prefer to use third-party recovery solutions for the following reasons:
1) More flexibility and reliabilty -- can make recovery media as often as you like, not restricted to one attempt, which if it fails, then you are stuck.
2) More media options -- can create media in DVD, USB stick, or external drive format
3) Mounting option -- can "mount" the save images as virtual "drives" and extract individual files and folders
4) WinPE boot option -- can install a special boot option that allows you to boot to recovery information and do a repair or  restore from there -- when Windows will not boot
 
What I recommend is the following:
1) Download and install Macrium Reflect (MR) from here: http://www.macrium.com/reflectfree.aspx
2) Run MR and choose the option: "Create an image of the partition(s) required to backup and restore Windows" to write a full backup to an external drive, USB stick, or DVDs
3) Use the option to create a boot USB stick or CD
 
My experience is that MR, when using the High Compression option, typically can compress the saved image file to about 50% of the USED space in the OS partition. This means if you have an 80GB OS partition, and 40GB is used, MR only needs about 20GB to store the image file.
 
I use this all the time and it typically takes less than 15 minutes to do the image backup and about the same time or less to do a restore.  Plus, MR has the option to Add a Recovery Boot Menu entry.  This allows you then to boot into WinPE, and you can then use that to do a restore -- when you can't boot into Windows!
 
NOW, you have the means to restore a full working system from the external drive, USB or DVDs stick in only a few minutes.
 
Good Luck

[ixi1456]

Yes downloaded Macrium Reflect and it worked a treat thanks.