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‎03-05-2018 05:47 PM

HP Recommended
Product: pavillion p6-2220t

blackscreen with error message= B1inializelibrary failed 0xc000000bb. think when pc crashed it lost boot up software

ran diagnostics & passed on all things. can i get a cd/dvd to boot up pc with? started with windows 7 but now have 

windows 10 (limited time free upgrade). 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-05-2018 09:18 PM

HP Recommended

> can i get a cd/dvd to boot up pc with?

> I started with windows 7 but now have windows 10 (limited time free upgrade). 

 

See: https://www.microsoft.com/en-us/software-download/windows10

 

for a free download of Windows 10 ("1709 Fall Creators Update").

 

Since your computer is running Windows 10, you have been granted a "digital entitlement" to reinstall Windows 10, at any time, at no cost, onto the same computer.

 


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Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

View solution in original post

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1 REPLY 1

‎03-05-2018 09:18 PM

HP Recommended

> can i get a cd/dvd to boot up pc with?

> I started with windows 7 but now have windows 10 (limited time free upgrade). 

 

See: https://www.microsoft.com/en-us/software-download/windows10

 

for a free download of Windows 10 ("1709 Fall Creators Update").

 

Since your computer is running Windows 10, you have been granted a "digital entitlement" to reinstall Windows 10, at any time, at no cost, onto the same computer.

 


-----------

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.

 

Was this reply helpful? Yes No
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