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‎06-08-2018 10:03 PM

HP Recommended

Could not open the BIOS page.

Fan works every 5 minutes.

Black screen

*Copy the picture https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/HP-elitedesk-800-g3-enable-legacy-boot/td-p/64...

large.jpg

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-08-2018 11:50 PM

HP Recommended
@SGH550SGYP wrote:

Could not open the BIOS page. 

What happens when you try?

Error-message?

Can you use your smart-phone to take a screen-shot of what you see, and post it here?

 

View solution in original post

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5 REPLIES 5

‎06-08-2018 11:50 PM

HP Recommended
@SGH550SGYP wrote:

Could not open the BIOS page. 

What happens when you try?

Error-message?

Can you use your smart-phone to take a screen-shot of what you see, and post it here?

 

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‎06-09-2018 12:16 AM

HP Recommended

I did not click the checkmark enable ms uefi ca key.

Then press save.

 

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‎06-09-2018 12:29 AM

HP Recommended

Black screen

VDO Motherboard

https://drive.google.com/file/d/1biZSB6Q5CDhmZMkXysSMC_IvkGYc9YQT/view?usp=sharing

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‎06-09-2018 11:40 AM

HP Recommended

From the video, either the motherboard is doing a "hard-reset", causing the power-supply to the fan to temporarily stop and then resume, or the fan has a problem, or the power-supply is having a problem.  Sigh.

 

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‎06-10-2018 07:44 PM

HP Recommended

What should I do?
Test power-supply works fine :womansad:

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