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teddy2016
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lHP Pavilion All-in-One 24-xa0xxx My desktop ion 65XX
Microsoft Windows 10 (64-bit)

Hi, A few of my files, upon saving to location, cant be read, because it looks like they have been encrypted. I was offered a free download to fix this issue but am terrified to download it as its an unknown and not recommended site, may be ok but ??

Have attached a sample

teddy2016_0-1592902017872.png

 

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WAWood
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@teddy2016 

Can't read anything on the screen as the text is much too small.

 

If you're being asked to pay for something, this sounds like ransomware -- where some malware has encrypted your files and the vendor wants money to undo that.

 

Your are correct in being suspicious about downloading anything from a site you don't recognize.  But we have on information on recovering from the vast number of malware products.  You would need to do online searches based on the file name and other information to see if there a steps posted to recover from this.

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***Please mark Accept As Solution if my post solved your problem***

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teddy2016
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Hi, Thanks for your reply. I cant make the picture any bigger but it mainly consists of lines and lines of the letter yyyyyyyyyyyyyyyyyyyyyyyyy

 

text encoding seems to be the culprit here, little knowledge on my part but somehow I, ?? must have presented  a request to encrypt files, but not all. I have completed a most comprehensive test of malware and security on the computer and all is good.

So I am not sure if ppl want their files encrypted, or the comp has made a mistake.

The files that are corrupted are files that came via an email and I have sent on to another email (mine) for filing.

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teddy2016
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ÐÏࡱá> þÿ    [1]

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