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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- error code 0x8007232B

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09-01-2019 02:38 PM
my computer says windows is not activated and gives the following message in settings:
We can't activate Windows on this device as we cant connect to your organization's action server. Make sure you're connected to your organization's network and try again. If you continue having problems with activation contact your organization's support person.
I don't remember if i bought it from best buy or office max but this is starting to be a pain . Any help would be much appreciated !
09-02-2019 06:57 PM
That error message means that the Windows license version on your PC is a Volume License -- and the one that comes with HP PCs is an OEM license -- very different.
A Volume License requires a license server to issue the activation codes, which clearly, you don't have access to.
You would need to contact Best Buy or wherever you purchased this, as clearly, it has the wrong kind of license installed and there is nothing we can do from here to fix this.
I am a volunteer and I do not work for, nor represent, HP