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Locked

‎09-08-2020 06:25 PM

HP Recommended
Product: F#d61aa
Operating System: Microsoft Windows 10 (64-bit)

Hard drive quick test failed 

1 REPLY 1

‎09-08-2020 07:59 PM

HP Recommended

Hi:

 

Below is the error code report, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
60DURS-706A7U-9XMNXF-60U303OKXXXXXXXXXX9/8/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

The code means that you will need to install a new hard drive and reinstall the operating system.

 

Unfortunately, I cannot find any service manuals or videos for that model PC for how to open it up and replace the drive.

 

 

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