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HP Recommended
Hp 14 d00bau
Microsoft Windows 7 (64-bit)

Hi need help. I turned off some on the settings on bios because i wanted to boot using a cd rom. Now when i turn on the laptop I just see a black screen. I turn it off and tried to press f10 a message appears f10 ...BIOS Setup options. I tried to press f10, enter, FN +F10 windows+F10, esc and other keys but to wont go to the Bios screen. Please help

4 REPLIES 4
HP Recommended

Hi
Make, Model and OS please.
SKU: if possible
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.

 

Is it a   HP 14-d008au Notebook PC?


First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:

http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe
#####

https://support.hp.com/us-en/document/c02693833

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

HP Recommended
HP Recommended

The model is hp 14 D00bau. I have tried to press windows amd b and turned on the pc. The screen is black but i can hear the fans working but did not hear the beeping sound. I tried turning on the pc and immediately pressed f10 and it shows f20 ... bios setting. I tried pressing f10 again but the pc wont respond. I tried pressing f10 plus ctrl, alt, cntrl and alt, **bleep** and enter but there us still no response

HP Recommended

Hi
Hopefully one of these documents will cover (and solve) your problem...

https://support.hp.com/ca-en/document/c00042629

https://support.hp.com/us-en/document/c02693833

Normally there is a backup BIOS stored on the Hard Drive. 

However you may have the situation where you need to reset some values.

 

ESC is the norm at Power On.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.