file system error (-2147163901)

[Tanya_79]

every time I try to open any apps in on my laptop or when I try to open pictures it gives me that system error code is -2147163901. Please help 

[Bill_To]

Greetings @Tanya_79 

Welcome to the HP Forum.

It could be a corrupted operating system problem, a system disk problem, or a memory problem.

Check Hardware:

Check your PC's hardware first using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run system and component tests to confirm: a drive problem, a memory problem, or other component problem. Run extensive tests.

Use the System File Checker:

Check System Files:

Open an Admin command prompt as follows:

Open Search then enter "command prompt". Right-click on the search result.

Select "Run as Administrator".

Enter the following commands, one at a time. Wait for each command to complete before running the next command.

DISM.exe /Online /Cleanup-image /Restorehealth note: the PC must be connected to the network when using the DISM command.

Enter the next command to verify system files are okay.

sfc /scannow

Operating System Repair:

The next step would be to try a non-destructive W11 repair install. This option should be in: Settings>System>Recovery>Fix problems using Windows update.

You would have to get the W11.ISO to do a repair if your version of Windows does not have the repair option.

Mount the W11.ISO within W11. Click on Setup.exe to start the repair.

Regards