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‎04-16-2020 02:49 AM - last edited on ‎04-16-2020 08:38 AM by Retired

HP Recommended
Product: HP dt slim S01-Pf0124in
Operating System: Microsoft Windows 10 (64-bit)

Product Name-HP Slim Desktop - S01-pF0124in

Serial number: [edited]

Product number:9AQ19AA

 

Error-getting "0xc000012d" error & application got restarted.

1 person had the same question
1 REPLY 1

‎04-16-2020 05:48 AM

HP Recommended

Hi
PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Please delete your serial number.

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