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- got a update now only one monitor works

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05-17-2019 04:37 PM - edited 05-17-2019 04:48 PM
just got a Z820 and installed windows 10 ...got a update and now only one monitor works ...in the nvidia settings it says something about HP Panel .... how do I get rid of this and why does it turn off one monitor...NONE OF MY M ONMITORS ARE HP...what the heck is HP Panel???? how do i get rid of it???
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05-21-2019 03:23 PM
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
You mention this anomaly using the Nvidia app, but when you use the standard Win10 Display settings, are you also seeing this?
If not, which is what I suspect, then it is an problem with the Nvidia software -- and we have no way of bebugging or fixing that. You would have to contact Nvidia for support in that.
I am a volunteer and I do not work for, nor represent, HP
05-21-2019 03:23 PM
Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...
You mention this anomaly using the Nvidia app, but when you use the standard Win10 Display settings, are you also seeing this?
If not, which is what I suspect, then it is an problem with the Nvidia software -- and we have no way of bebugging or fixing that. You would have to contact Nvidia for support in that.
I am a volunteer and I do not work for, nor represent, HP