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HP Recommended
HP Pavilion - 15-cs3006tx
Microsoft Windows 10 (64-bit)

Himanshu388_0-1699719762209.png

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storage other than SSD not showing neither in "this pc" nor in "disk management" the only storage showing is 237 GB of local disk C the other local disk vanished with their total storage of 1TB , the laptop window is up to date

1 REPLY 1
HP Recommended

Hi @Himanshu388 

 

Welcome to the HP Forum.

 

It looks like the 1 TB 5400 rpm SATA HDD has failed or you have a drive to MB connection problem.

 

You could try HP Diagnostics at startup but it looks like the drive may be cooked.

 

I can't say if diagnostics will detect the 1 TB drive because the drive is probably not being detected in the BIOS. You may have to replace the drive.

 

HP Diagnostics:

 

Start the PC. Tap "ESC".

 

Select "F2". Run system and component tests.

 

You could try to recover data on the drive by connecting the drive to a different PC as a data drive but it does not look promising.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.