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- hardisk storage not showing in disk management

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11-11-2023 09:27 AM
storage other than SSD not showing neither in "this pc" nor in "disk management" the only storage showing is 237 GB of local disk C the other local disk vanished with their total storage of 1TB , the laptop window is up to date
11-12-2023 07:19 PM - edited 11-12-2023 07:23 PM
Hi @Himanshu388
Welcome to the HP Forum.
It looks like the 1 TB 5400 rpm SATA HDD has failed or you have a drive to MB connection problem.
You could try HP Diagnostics at startup but it looks like the drive may be cooked.
I can't say if diagnostics will detect the 1 TB drive because the drive is probably not being detected in the BIOS. You may have to replace the drive.
HP Diagnostics:
Start the PC. Tap "ESC".
Select "F2". Run system and component tests.
You could try to recover data on the drive by connecting the drive to a different PC as a data drive but it does not look promising.
Regards