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HP Recommended
HP desktop PC
Microsoft Windows 10 (64-bit)

.. unplugged the usb head set to take care of personal business(during on line class),,, re-plugged usb-headset... now [headset] does not work ...

 

need a quick easy fix to continue class (without interfering with class )

 

HP AMD desktop PC, Windows 10 PRO

2 REPLIES 2
HP Recommended

@junes2 --  now [headset] does not work ...

 

Do you mean that the volume setting on your computer is "zero" or "muted" ?

 

If you connect some external speakers to that "audio-output" port, is any sound produced?

 

Is your headset both a microphone and on-ear speakers?  Can people hear you talk? Can you hear them talk?

 

HP Recommended

@junes2 --  now [headset] does not work ...

 

Do you mean that the volume setting on your computer is "zero" or "muted" ?

1. No. I'd suspect that windows deems physically unplugged devices as --not there--, do not exist on the PC. This being a fairly recent/up-to-date[microphone/headset] USB device, I'd presumed a plug -n-play aspect would be a trivial pursuit.  ...unplug, replug ...

 

If you connect some external speakers to that "audio-output" port, is any sound produced?

... re (1) ... , any external speaker connections were not under any concerns ..., in considering any audio problems to address ...

 

Is your headset both a microphone and on-ear speakers?  Can people hear you talk? Can you hear them talk?

3.a[both]                   re (1) -yes. 

 

3.b[people-hear]    No. After checking device-manager, sound-settings , etc., the old re-boot saved the day. Not being a human, the PC just did not know the device was plugged back in, or maybe there's some other settings I need to set so that the user can plug/unplug as she pleases. Say to go for a coffee break .

    

3.c[you-hear]           I 'm not sure if the on-ear speakers were working  at that time(I was doing the assist-I think I was told at that time they were) . 

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