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HP Recommended
HP Pavilion 550-150qe
Microsoft Windows 7 (64-bit)

i own the hp pavilion 550-150qe. i want to dual boot windows 10, 7, and... for some reason i have.. android on it? anyways.. my keyboard is not recognised. the gigabyte usb 3 tool does not help. i cant install it. i am patched using uefiseven. any ideas to fix?

3 REPLIES 3
HP Recommended

Your PC has two rear USB 2 ports.

 

The only suggestion I can offer is if your W7 installation media is on a USB flash drive, plug the flash drive into one of the two rear USB 2 ports to boot from it.

 

If you are using a W7 installation DVD, make sure the KB and mouse are plugged into the two rear USB 2 ports.

HP Recommended

this fixes the keyboard and mouse, but now it is asking for a dvd drive driver. how do i fix this?

HP Recommended

You didn't explain what method you are using to install W7...DVD or USB flash drive, and I wouldn't be able to help you with that other than to suggest if you are using a USB installer to install W7, you still have the issue of having no choice but to run W7 from a USB3 port which isn't going to work, to get a multi USB cable, plug that into one of the USB 2 ports, plug the W7 USB flash drive into the remaining USB 2 port and the KB and mouse into the multi-USB device.

 

Amazon.com: SABRENT 4 Port USB 2.0 Data Hub with Individual LED lit Power Switches [Charging NOT Sup...

 

If you are using a DVD, you should not have gotten that error, and it normally means the DVD installation media has an issue.

 

Otherwise, you can do a search because there are lots of videos that offer suggestions.

 

W7 install asks for a DVD driver - Search (bing.com)

 

Not sure why the gigabyte USB tool didn't work because that is the easiest way to fix the problem if you are installing W7 from a USB flash drive.

 

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