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HP Recommended
HP pavilion x 360 m3 convertible
Other

i was wondering how much would it be to replace my battery every time I turn on my laptop I get a hp battery alert but my warranty expired last year i'm a student so I can't afford that much for it 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@darlinss 

 

Matching products for United States (2)

 

Open the Website support page for your model series.

Open Category Product Information

Open the Specifications for your computer

 

Note the Product Number

 

 

 Open PartSurfer

Select your region (USA)

Enter the Product Number into the search bar on the webpage.

 

Example using  HP Pavilion m3-u000 x360 Convertible PC - Product Number: W2L17UA

PartSurfer - USA - Product W2L17UA

 
 
 
 844203-850Battery (Primary) - 3-cell lithium-ion (Li-Ion), 3.61Ah, 41Wh (BI03041XL-PR)

 

 

Enter the Part Number for the battery into HP Parts Store

HP Parts Store

 Enter your Part Number in the search bar: 

Our example part number = 844203-850

 

Example (Photo shows at the actual website)

 
Photo Part Qty List Price
(USD) Defective Core Charge
(USD) Net Price
(USD) Add to cart
 
844203-850   In stock    
Battery (Primary) - 3-cell lithium-ion (Li-Ion), 3.61Ah, 41Wh (BI03041XL-PR)  
 
66.000.0066.00 

 

 

So far, so good.

The "bad news" if there is any:  The battery is "internal", that is, the battery is installed inside the computer casing.

 

If you have the skill set necessary, you can purchase the battery, remove the old battery from the computer, and install the new battery.

 

The instructions to do so are included in the Maintenance and Service Guide for your computer.

Open the homepage for your computer (one of the models in "Results")

Open Category User Guides

Open the Service Guide for your computer

Look for  "Removal and replacement procedure..." (likely Chapter 5) and search through the list for the procedure to replace the battery.

 

Example  using HP Pavilion x360 m3(Intel model numbers used: m3–u000 through m3–u099) Maintenance and Service Guide

Part number and procedure is on Page 41

 

 

The "not so bad news":  If you cannot replace the battery yourself, any Computer Science major at your university can likely help.  Take the computer to the Computer Science Department and ask for help.

 

No joy? 

 

Even sending the computer in for repair of this type is not expensive (as these things go).  The trouble with "sending the computer in to be fixed" is that, you know - you are sending your computer somewhere to have it fixed.   So, check around for a local repair shop that you can trust - once the part is ordered (and received), the actual procedure won't take long and you may not  have to have your computer away from you for a long period of time.

 

No joy?

 

HP can fix the computer (it takes more time than getting it fixed locally, of course) and there will likely be a fee for the service (plus the cost of the battery).

 

HP Technical Support - HP Contact Information

 

Reminders

  • Use the serial number of the device to submit the case (do not post that information on the Community).

 

  • Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

 

  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

 

  • HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

 

  

“Everywhere” Contact Information - HP Technical Support

 

HP World-Wide Support

 Select your region and follow the prompts

 

Option:  Contact HP Technical Support - Regions

 

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

  1. Sign in or continue as a guest

 

UK

  1. For faster support, submit information / case online HP Customer Support UK
  2. Contact Phone: Contact HP UK – Phone Assist

 

Option - HP Support is on Facebook!

HP on Facebook

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

 

From HP > CAUTION

Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Many of these websites use the HP trademark symbol and claim to be official HP distributors.

 

If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website.

 

Use caution when dealing with any website that asks you to pay for HP driver downloads or tools that claim to diagnose your HP products. These websites might not be affiliated with HP in any way.

 

Do not install BIOS updates from a motherboard manufacturer's website. Only install BIOS updates from HP. Installing BIOS updates from the motherboard manufacturer can prevent the computer from accepting an HP system recovery. This could result in a loss of data.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@darlinss 

 

Matching products for United States (2)

 

Open the Website support page for your model series.

Open Category Product Information

Open the Specifications for your computer

 

Note the Product Number

 

 

 Open PartSurfer

Select your region (USA)

Enter the Product Number into the search bar on the webpage.

 

Example using  HP Pavilion m3-u000 x360 Convertible PC - Product Number: W2L17UA

PartSurfer - USA - Product W2L17UA

 
 
 
 844203-850Battery (Primary) - 3-cell lithium-ion (Li-Ion), 3.61Ah, 41Wh (BI03041XL-PR)

 

 

Enter the Part Number for the battery into HP Parts Store

HP Parts Store

 Enter your Part Number in the search bar: 

Our example part number = 844203-850

 

Example (Photo shows at the actual website)

 
Photo Part Qty List Price
(USD) Defective Core Charge
(USD) Net Price
(USD) Add to cart
 
844203-850   In stock    
Battery (Primary) - 3-cell lithium-ion (Li-Ion), 3.61Ah, 41Wh (BI03041XL-PR)  
 
66.000.0066.00 

 

 

So far, so good.

The "bad news" if there is any:  The battery is "internal", that is, the battery is installed inside the computer casing.

 

If you have the skill set necessary, you can purchase the battery, remove the old battery from the computer, and install the new battery.

 

The instructions to do so are included in the Maintenance and Service Guide for your computer.

Open the homepage for your computer (one of the models in "Results")

Open Category User Guides

Open the Service Guide for your computer

Look for  "Removal and replacement procedure..." (likely Chapter 5) and search through the list for the procedure to replace the battery.

 

Example  using HP Pavilion x360 m3(Intel model numbers used: m3–u000 through m3–u099) Maintenance and Service Guide

Part number and procedure is on Page 41

 

 

The "not so bad news":  If you cannot replace the battery yourself, any Computer Science major at your university can likely help.  Take the computer to the Computer Science Department and ask for help.

 

No joy? 

 

Even sending the computer in for repair of this type is not expensive (as these things go).  The trouble with "sending the computer in to be fixed" is that, you know - you are sending your computer somewhere to have it fixed.   So, check around for a local repair shop that you can trust - once the part is ordered (and received), the actual procedure won't take long and you may not  have to have your computer away from you for a long period of time.

 

No joy?

 

HP can fix the computer (it takes more time than getting it fixed locally, of course) and there will likely be a fee for the service (plus the cost of the battery).

 

HP Technical Support - HP Contact Information

 

Reminders

  • Use the serial number of the device to submit the case (do not post that information on the Community).

 

  • Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

 

  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

 

  • HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

 

  

“Everywhere” Contact Information - HP Technical Support

 

HP World-Wide Support

 Select your region and follow the prompts

 

Option:  Contact HP Technical Support - Regions

 

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

  1. Sign in or continue as a guest

 

UK

  1. For faster support, submit information / case online HP Customer Support UK
  2. Contact Phone: Contact HP UK – Phone Assist

 

Option - HP Support is on Facebook!

HP on Facebook

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

 

From HP > CAUTION

Recently, HP has seen an increased number of third-party support websites selling HP driver downloads or diagnostic tools. Many of these websites use the HP trademark symbol and claim to be official HP distributors.

 

If your product supports your operating system, HP offers your driver and software at no additional cost through the HP website.

 

Use caution when dealing with any website that asks you to pay for HP driver downloads or tools that claim to diagnose your HP products. These websites might not be affiliated with HP in any way.

 

Do not install BIOS updates from a motherboard manufacturer's website. Only install BIOS updates from HP. Installing BIOS updates from the motherboard manufacturer can prevent the computer from accepting an HP system recovery. This could result in a loss of data.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.