Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

how to find original OEM windows 10 activation code

HP Recommended
HP Pavilion 23 All-in-one PC
Microsoft Windows 10 (64-bit)

My computer was freezing and stalling and so I tried to upgrade to windows 10 Pro which was bad idea on 4 mgs of RAM and no way to upgrade.  So I deactivated Pro but now it is asking for Activation code for original operating system.  I do not know how to find it or how to contact.  I have been on virtual agent vicious circle because warranty if expired but I should still have access to original operating system, correct?

Level 21
Level 21
132,092 122,269 20,098 30,820
Message 2 of 2
Flag Post
HP Recommended



The W10 product key is in the BIOS.


You can see it by running the free utility that I zipped up and attached below.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation