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- how to open back of HP Pavilion all in one 24-x024 computer ...

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05-27-2019 01:00 PM
@GR49er Welcome to HP Forums Community!
I suggest you go through the upgrading and servicing guide for your AIO Desktop: Click here and visit Page 8 for a picture portrayal of how to remove the back cover/enclosure and make the necessary changes to upgrade the RAM.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
05-27-2019 02:06 PM
Here is how to open back of HP Pavilion all in one 24-x024 computer to install ram etc.: tools needed, plastic pry tools, 3/32" allen wrench, phillips head screw driver. First, remove 4 screws from the stand attached to back with allen wrench. Then the back cover area prys off with plastic tools worked under the edges and it will snap up and off. Then, there are about 7 or 8 phillips head screws attaching a metal cage cover that must be taken off to get to the RAM under it. Tap the metal cage with your hands to release any static from your body. The screws are all marked with little arrow lines etched into the cage cover to find them. Carefully lift up the metal cage just enough to reach under and unclip the 8 GB RAM on each side. The RAM will pull out and then insert new upgraded 16 GB RAM and be sure to reclip them in on each side. Then screw metal cage back in
place and snap plastic cover back on and screw on the stand. Note, the pictures below are not is order so refer to the number for each one.
.11. release clips on each side of RAM
12. remove RAM and insert new/upgraded RAM be sure to clip in on sides
10. carefully pry lift up metal cage just far enough to acces and remove the RAM
13. replace all screws to reattach metal cage
7. remove back cover
14. snap back cover into place and press down on all edges
9. there are about 7 or 8 screws to remove marked with etched lines in metal cage
8. remove static from your body and look for phillips screws to remove from metal cage
6. go around all the edges
5. pry open back cover
2. plastic pry tools
4. separate stand from back
3. remove stand
1. allen wrench
05-27-2019 06:31 PM
@GR49er That's quite a detailed guide, thank you for sharing the same with the community, as it should help others looking for similar solutions,
That said, its been a pleasure interacting with you and If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.