how to re-install windows 11

[David948]

how can i reinstall windows 11, I cant do it through setting > reset pc

[Paul_Tikkanen]

You can use the Microsoft media creation tool at the link below to create a bootable USB installation flash drive (second option) to reinstall W11.

Download Windows 11 (microsoft.com)

After W11 has completed installing, you can install the drivers and available software from your notebook's support page.

HP Pavilion Plus 14 inch Laptop PC 14-eh1000 Software and Driver Downloads | HP® Support

You will most likely face an issue when you get to the screen that asks 'Where do you want to install Windows,' that it cannot find any drives to install on.

You need to add the Intel storage controller drivers needed for Windows to find the drive on the Intel 11th > 13th generation core processors.

I have zipped up and attached below, the Intel storage controller drivers that I hope work for Windows to find the hard drive.

Copy all of the files inside both of the folders inside the driver folder to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.