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‎07-15-2020 10:30 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

have done all the procedures including quick scan and have the legacy support disabled. internet connection through Lan.

 

1 REPLY 1

‎07-18-2020 11:34 AM

HP Recommended

@Samuel0825, Welcome to the HP Support Community!

 

What model HP PC are you using?

Refer to this document to know how to find the Product Name or Product Number.

 

If you are trying to restore the computer, follow the steps from the article Performing a System Recovery (Windows 10)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

 

KUMAR0307
I am an HP Employee

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