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Paloma171
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Message 1 of 2
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how to stop random shutdowns

HP Recommended
all-in-one
Microsoft Windows 10 (64-bit)

I have a new HP All-in-One.  It is constantly randomly restarting.

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Prométhée
Level 16
Level 16
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Message 2 of 2
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HP Recommended

Hello
you should be a little more precise!
For example, if you do something special (play powerful games), if it's kind of hit or miss, it doesn't matter what you do!
Have you checked if it is not due to updates?
If your computer is brand new, shuts down and restarts for some unknown reason, overheats, etc., I urge you to contact your reseller or HP customer service!



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