Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

how to stop random shutdowns

HP Recommended
Microsoft Windows 10 (64-bit)

I have a new HP All-in-One.  It is constantly randomly restarting.

Level 16
Level 16
4,809 4,743 528 2,068
Message 2 of 2
Flag Post
HP Recommended

you should be a little more precise!
For example, if you do something special (play powerful games), if it's kind of hit or miss, it doesn't matter what you do!
Have you checked if it is not due to updates?
If your computer is brand new, shuts down and restarts for some unknown reason, overheats, etc., I urge you to contact your reseller or HP customer service!

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation