• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-25-2020 04:34 PM

HP Recommended
Product: pavilion slimline s5310y
Operating System: Microsoft Windows 7 (64-bit)

Hp pavilion slimline s5310y how do you test the mother board? It has windows 7 but upgraded to windows 10. It was working fine and my grandson turned it off and it stop working. I put a new power supply in it.

1 REPLY 1

‎03-26-2020 11:30 AM

HP Recommended

@Upchuck1 

Others may jump in here and correct me if I am wrong, but as far as I know, there are no motherboard test routines that you can run as a consumer.  HP does not provide them.

 

If you find the manufacturer of the motherboard, you can check with them, but I've used a half-dozen different brands over the years, all from well-known manufacturers, and NONE of those supplied any diagnostic routines I could run to check out issues with their boards.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.