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‎01-26-2021 04:51 AM

HP Recommended
Product: hp 110 desktop pc series
Operating System: Microsoft Windows 10 (32-bit)

the computer keeps saying no boot disk has been detected or the disk has failed. what should i do?

1 REPLY 1

‎01-26-2021 09:11 AM

HP Recommended

@nathaniel3 

You need to run the HP diagnostics as indicated below to verify the state of the drive.

 

If your PC is new enough to support UEFI, you can use these steps to test the hard drive: http://support.hp.com/us-en/document/c00439024

If not, to check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.



I am a volunteer and I do not work for, nor represent, HP
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