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- hp administrator password reetired

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01-12-2019 12:57 PM
I have three administrators in the system. home administrator, hp administrator, and guest adminisrator. when I try to update,
install or delete or reset passwords anything it requires me to use hp administator. all my passwords that I have used in hp administrator have expired for some reason. I dont know why. is there a master reset that I can use to reset hp adminisrtator password?
01-16-2019 03:39 AM
Greetings!
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand you are trying to reset the administrator password for your computer.
Please contact the HP Phone Support team in your region regarding this issue as the motherboard may require a tattoo/Bios Flash.
Any other way of unlocking the BIOS is not authorized by HP.
I have sent you a private message with the contact details. Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.
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Asmita
I am an HP Employee