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06-25-2022
09:17 AM
- last edited on
06-27-2022
10:03 AM
by
JessikaV
PLEASE HELP ME!
I WAS GAVEN THIS DESKTOP GAMING COMPUTER FOR MY BIRTHDAY!!! I ALWAYS WANTED ONE. AND I GOT ONE.
STUPIED ME I LOANED IT TO MY OLDER BROTHER FOR SCHOOL WHILE I WAS AT A TRAINING CLASS FOR A NEW JOB OUT OF STATE I WASNT ABLE TO USE IT WHERE I WENT AND I GOT BACK AND NOTICED MY WINDOWS DIDNT LOOK THE SAME DONT HAVE THE OMEN STUFF THAT WAS ORIGINALLY ON IT AND ALOT OF STUFF WASNT RIGHT!! :*(
I ASKED HIM WHAT HAPPEND OR DID HE DO SOEMTHIGN I DONT KNOW IF HE MIGHT DONE AND WAS CHANGEABLE BACK TO MY SETTINGS AND MY ORIGIAL WAY BUT HE SAID NOTHING ITS STILL THE WAY YOU LEFT IT OFF WITH ME THE DAY YOU BROUGHT IT OVER I GOT VERY UPSET AND HUNG UP ON HIM.
SO TO THE POINT !!!!!!!!!
HOW DO I REINSTALL WINDOWS THE RIGHT WINDOWS AND THE RIGHT STUFF BACK TO TO MY OMEN DESKTOP HERE IS THE INFORMATION I CAN GIVE YALL OUT HERE AND HOPEFULLY MAYBE HOPEFULLY SOMEONE WILL MIGHT HELP ME...
HERES THE COMPUTER INFORMATION THAT I OWN
06-25-2022 09:22 AM
Hi:
Your PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC>
Here is an info link for how to use the utility. You will need a 32 GB USB flash drive to create the recovery media with.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support