cancel
Showing results for 
Search instead for 
Did you mean: 
JBrogdon1
New member
1 0 0 0
Message 1 of 2
178
Flag Post

hp pavilion 590-p0086 blue screen windows 10 will not boot no pin login

HP Recommended
hp pavilion 590-p0086
Microsoft Windows 10 (32-bit)

I am hoping someone can help. My work computer, which has automatic virus scans and is only used to sell insurance, will not boot up. This started when I took a break from working early one morning and stepped away from the computer and it hibernated. When I went to log back in the background image came up but the pin login screen never popped up. This has happened in the past, and I just did a hard shutdown and was able to reboot and login to the computer. This time, I got a blue screen saying that there was a problem booting and it needed to repair. I have gone down the rabbit hole of all of the troubleshooting and recovery options with the computer and it ends in the same result, there is a disk error and cannot complete. "Nothing was changed on your computer"...

 

What could have happened?

 

This computer was purchased in August of 2019, so it's not an old machine. 

 

I would appreciate any insight you guys have to offer. 

 

 

1 REPLY 1
Grzwacz
Level 12
Level 12
6,786 6,769 639 1,531
Message 2 of 2
Flag Post
HP Recommended

Hi,

 

Try tapping "ESC" at system startup to get to the HP UEFI Startup Menu.

 

Run Diagnostics to check hardware.

 

It sounds like you may have a HDD problem.

 

Regards

 

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation