hp pavilion a1310n

[rickymotorbrain]

can anyone tell me why when i try to startup computer it starts to come on and then hard drive clicks off and says windows has shut down to prevent damage to computer ive tried different hard drives and i still does it and i took drive out and put in different computer and it loads right up anyone got any suggestions

[Kuroi_Kenshi]

Hi @rickymotorbrain,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Check Power Supply (PSU)

• If your hard drive clicks off and the system shuts down, the power supply unit (PSU) might be faulty.
• Try using a different PSU (borrow one if possible) to see if the issue persists.

Run Hardware Diagnostics

• If you can access HP’s built-in diagnostics (press F2 at startup), run a full hardware test.

Refer to this link for further assistance: https://support.hp.com/in-en/document/ish_3894621-2907986-16

Let me know how it goes.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[rickymotorbrain]

ive tried different  psu that i no is good but the hard drive still does it says a problem has been detected and windows has been shut down to prevent damage to computer  

[rickymotorbrain]

i changed the psu and it still does it and did hardware test it checked out good now what could it be

[Kuroi_Kenshi]

Hi @rickymotorbrain,

Thank you for the response.

Since you've already ruled out the hard drive and power supply (PSU) as the cause, here are some other possible reasons why your HP Pavilion a1310n is shutting down with a "Windows has shut down to prevent damage" message:

Faulty RAM (Memory Issues)

Try reseating the RAM:

Turn off the PC, unplug it, remove the RAM sticks, and reinsert them firmly.

Test with one stick at a time:

If you have multiple RAM sticks, try booting with just one at a time to see if one is faulty.

Run a Memory Test:

Boot into Windows Memory Diagnostic (press F8 → select "Memory Diagnostic" and run the extended test).

Overheating or CPU Issues

Check if the CPU fan is running properly.

Clean out dust from heatsinks and fans.

Reapply thermal paste on the processor (if needed).

Enter BIOS (Press F10 at startup) and check CPU temperature.

If it’s too high (above 70°C at idle), overheating might be the issue.

BIOS Settings or Corruption

Reset the BIOS:

Turn off the PC, remove the CMOS battery (a small coin-cell battery on the motherboard), wait 5 minutes, and put it back.

Check for BIOS Updates:

If your BIOS is outdated, updating it might help.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,